Returns & Refunds Policy
Return Process:
We’re committed to making returns simple and stress-free. If you’re not completely satisfied with your purchase, just send it back to us at 10 Eaton Ave, Great Falls, MT 59405, USA.
Our return and refund process is designed to be easy and hassle-free, ensuring your satisfaction is our top priority.
Return Procedure:
If your item is damaged, defective, or incorrect upon arrival, please reach out to us within 24 hours to arrange a return or exchange. We will provide you with a prepaid shipping label.
Please note that personalized, custom, or final sale items are not eligible for returns or exchanges. Return shipping costs for non-defective items are not covered by us.
Refunds:
Upon receiving your return, we will thoroughly inspect its condition. If approved, we will issue a refund to your original payment method within 7-10 business days and notify you via email.
We manage returns and exchanges with professionalism. If you have any questions regarding our policy, please feel free to reach out to us.
Late or Missing Refunds (if applicable):
If your refund is delayed, please check your bank account, contact your credit card company, and reach out to your bank. If you continue to experience issues, email us at doomona.contact@gmail.com for assistance.
Please note: If you cancel your order more than 6 hours after placing it, you will only receive a refund of 70% of the order amount.
Sale Items
Refunds are available for regular-priced items only; sale items are not eligible for refunds.